Frequently Asked Questions

Do I need a doctor’s referral to make an appointment with the Osteopath?

It is not necessary to get a referral from a doctor to make an appointment. However if you do have private medical insurance you will need to check with them as some insurances do require a referral from the GP.

How many treatments will I need?

The number of treatments varies from patient to patient and from condition to condition. However I never see you more than once a week and if I don’t have significant results after 3 sessions then we have to look at other options which will be discussed with you.
I Try to educate people so you know better how to recognise the precursor signs to dysfunctions in your body so I suggest to come 2 to 3 times a year even if you think you don’t have any problem.

What should I wear?

You will be asked to remove your outer clothing, usually down to your underwear. This makes it easier for the Osteopath to examine and treat you effectively; however if you would feel more comfortable, you may wear shorts / t shirt or loose clothing

How does it work with private medical insurance?

Alexia is registered with many private medical insurances but not BUPA; please speak to your insurance to know if you need to see your GP for a referral or not.
I do not deal with insurances directly so you have to pay for your treatment and we give you a receipt so you can claim it back with your insurance.

 Do you treat children?

Yes we treat children of all ages from newborn through to late teens. Children under 16 must be accompanied by a parent or carer who can legally give permission for the child to receive treatment.

What are Visceral techniques and Cranial Osteopathy?

Visceral osteopathy and cranial osteopathy are techniques used within normal standard osteopathic practice (or they should be ) they are not separate professions.
However some osteopaths choose to practice only or mainly with those techniques which does not make sense to me. One of the principle of Osteopathy which is very important to me is to have access to every structure of the body so it is key for me to have all the techniques available to give me access to all the structures of your body so i get an accurate diagnosis and then choose the appropriate technique according to what your body needs to help it function at its best. 

What happens at my first visit?

At your first visit the osteopath will take a full case history of your problem including your medical history to help determine what the cause of your problem might be and to make sure it is safe for you to receive osteopathic treatments. Depending on your personal preference you might be asked to undress or partially undress to your underwear so that the area of complaint can be examined but this is entirely optional. If you feel more comfortable you can wear shorts and a vest/ t shirt. After the examination the osteopath will explain what is happening in your body that might be responsible for your symptoms and then offer you a treatment plan for your condition if it is appropriate. (adult patients may bring a chaperone if desired).

Do you get in touch with my Doctor?

Yes we do if further investigations are needed, but it will be discussed with you first and will never be without your consent. 

What do I do if I have a complaint?

If at any time either during or after your treatment you feel uncomfortable or simply not happy with the service you received please make Alexia Lescure know and she will endeavour to resolve the issue.  If you are still not satisfied, you can notify our governing body the General Osteopathic Council.